So you’re in the market for a new window cleaning service provider. Perhaps your home is overdue for a touch up, or you’ve got a new office complex that needs to be kept tidy. If you’re searching for a reputable window cleaner for your home or business, it’s important to ensure they’re qualified to get the job done right. To help you through the process, we’ve put together a handful of simple questions you should consider asking your new window cleaning service provider before you lock in.
- Are you fully licensed and insured?
Make sure all your bases are covered by confirming your service provider is adequately licensed and insured.
Depending on the nature of work required, your window cleaner should possess one or more of the following qualifications:
- Work Safely at Heights Certificate
- Industrial Rope Access Certificate
- Provide first aid including CPR
- EWPA Yellow Card
- Construction Induction White Card
- Police check and working with children
Without the relevant qualifications, the worksite cannot be deemed safe and therefore may leave you potentially liable for any harm or damages should they occur.
- Can I get a free estimate?
A well-established, reputable window cleaning service should be more than happy to assess your worksite and provide an on the job estimate at no additional cost. That’s the industry standard – plain and simple.
- Do you have a list of customer references?
Try to gauge the level of service on offer by asking for a list of customer references. Most window cleaning service providers should have a portfolio of ready to contact clients who are willing to endorse their services, and you should be suspicious of anyone who doesn’t.
- Are background checks performed on your staff?
Window cleaners are going to need privileged access to certain areas of your home or business, so it’s important to ensure these people are trustworthy and reliable. Background checks are quite standard across the industry, so it’s a good idea to confirm with your service provider that everyone has been checked out.
Crystal clear windows are an important yet often overlooked aspect of any well serviced home or business, but it’s incredible how much of a difference they make. By obtaining answers to the questions above, you’ll be able to make an educated decision that will allow you to rest assured the job is being taken care of without hassle and to the highest of quality standards.
If you’re in the Melbourne area and in need of a window cleaner, please give us a call today on 1300 301 540 for an obligation free quote. Alternatively, you can contact our service team directly by sending us an email.